ONBRAND Terms & Conditions
‘ONBRAND’ is owned and operated by Brand by Design Studio Ltd. All content and ideas, delivered as part of the offer are the property of Brand by Design Studio Ltd and will remain so.
BOOKING & PAYMENT
On booking you’ll have the option to pay in full or in an instalment plan. All payments must be received prior to the date of your shoot and failure to pay will mean losing your place and forfeiting any money paid so far. If you are having difficulties, the best thing to do is contact us and we’ll do our best to support you.
Your initial payment made upon booking is non-refundable.
If you need to cancel your place on the shoot for any reason and you are more than 7 days away from the planned shoot date then we will do our best to resell your space. If we are able to do this, we will refund you any monies due back to you (minus your original booking deposit). If we are unable to resell your place then we will not be able to refund you any money paid. If you find yourself unable to attend inside 7 days of the planned shoot date then we will not be able to offer you a refund.
Should any unforeseen circumstances arrive that mean the planned venue is no longer available to us, Brand by Design Studio Ltd will do their best to find a suitable and similar new location, but take no responsibility or liability for the change or any additional travel expenses this may occur
DIETARY REQUIREMENTS/ALLERGIES & SPECIAL REQUESTS
Food & drinks will be provided by the venue. Please let us know of any special dietary requirements or allergies in advance so we may pass this information on to the venue.
Ahead of the shoot day you’ll be invited to attend a 1:1 strategy call with Rosie Wilkins and Nicola Dowley. You’ll also be invited to create and complete a Pinterest board which will be used during this call. The purpose of the call is to help us plan your shoot time as effectively as possible, including (but not limited to) shots, outfits and interview topics
Brand by Design Studio Ltd will provide the contracted services of a professional makeup artist. Should any unforeseen circumstances arrive that mean the makeup artist is no longer available to us, Brand by Design Studio Ltd will do their best to find a suitable alternative, but take no responsibility or liability for any inconvenience the change may cause.
All attendees will be given the opportunity to spend at least 30 minutes with our brand photographer during the day, and will receive an album of at least 15 fully edited digital images within 28 days
All attendees will be given the opportunity to record at least 10 interview style ‘reels’ and behind the scenes/B-Roll content will also be recorded during the day. You’ll receive at least 20 fully edited videos you can use for tiktok/facebook/instagram.
We reserve the right to use any content created from ‘Onbrand’ to promote our services and future events. This includes, but is not limited to, your brand photos, reels and video content and behind the scenes footage.
Every effort has been made to accurately represent this shoot and its potential however there is no guarantee of results or outcomes using the content produced.
We will try to resolve any disputes with you quickly and efficiently.
If you are unhappy with:
our service to you generally; or • any other matter,
please contact us as soon as possible.
If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
let you know that we cannot settle the dispute with you; and
give you certain information required by law about our alternative dispute resolution provider.
If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
The laws of England and Wales will apply to this contract.
By accepting the terms of this Agreement you are agreeing to be legally bound by its terms, and acknowledge that you have read, understood and agreed
Your Program will not begin until acceptance of this Agreement has been received, and payment has been made.